PATIENTS were slightly less satisfied with the service standards of the health institutions here last year than in the previous year, a Health Ministry-commissioned survey has found.
The annual survey found that 74 per cent of them rated the public hospitals, national specialist centres and polyclinics as excellent or good last year, down from the 76 per cent who said the same the year before.
It is the first time satisfaction levels have taken a dip since the survey became an annual affair in 2005, when 69 per cent of patients were pleased.
